Legal Solutions
Three Services, One Firm, One Focus
Each service addresses a specific need in the pension journey — whether you are checking what you are owed, contesting a decision, or putting arrangements in order for the long term.
← Back to HomeOur Approach
How We Work
Before any service begins, we take time to understand your situation. There is no standard script — each matter is read from the beginning.
Initial Enquiry
You describe your situation by phone, email, or in person. No charge.
Document Review
We assess your records and agree the scope of work and fee before starting.
Service Delivery
The assigned lawyer works through the matter, keeping you informed throughout.
Clear Summary
You receive a written summary of findings, correspondence, or arrangements made.
Service 1 of 3
Retirement Records Review
A patient look through your pension statements and employment records to confirm what you are entitled to. We explain each point clearly and set out sensible next steps, leaving the choice of how to proceed entirely with you.
This service is appropriate if you have not reviewed your pension records recently, if you suspect discrepancies between your employment history and the contributions recorded, or if you are approaching retirement and want a clear picture before making decisions.
What is Included:
- Review of EPF or pension statement for the most recent available period
- Cross-reference with employment letters and salary records
- Identification of any shortfall, discrepancy, or missing contribution
- Written summary in plain English with recommended next steps
- One follow-up call to answer questions after you have read the summary
Service 2 of 3
Dispute Representation
If a pension amount is withheld or contested, our lawyers can correspond and negotiate on your behalf. We prepare your case thoughtfully and represent you before the relevant authorities, updating you throughout with care.
This service covers disputes with former employers over unpaid contributions, contested pension calculations from the Public Services Department, and cases requiring formal representation before a tribunal or arbitration body.
What is Included:
- Case assessment and strategy discussion at the outset
- Preparation of formal legal correspondence on your behalf
- Negotiation with the pension body or former employer
- Representation before EPF, the Industrial Relations Department, or related authorities
- Regular updates provided at each stage of the matter
Service 3 of 3
Full Pension Protection Package
A comprehensive service for documentation, nominee arrangements, and scheduled reviews that keep your provisions well-ordered for the years ahead. Includes support for trusted family members and ongoing access to your lawyer for follow-up matters.
This package is suited to those who want their pension arrangements properly set out from the start — with the right nominees named, the correct authority letters in place, and a scheduled annual review to account for any changes in legislation or personal circumstances.
What is Included:
- Full pension and retirement documentation review and preparation
- Nominee designation documentation for EPF and pension
- Authority letters and supporting documentation for family members
- Scheduled annual review of all arrangements
- Ongoing phone and email access to your assigned lawyer between reviews
Which Service Fits Your Situation
Service Comparison
| Included In | Records Review |
Dispute Representation |
Full Package |
|---|---|---|---|
| Pension statement analysis | |||
| Written summary of findings | |||
| Legal correspondence to authority | |||
| Representation before a tribunal | |||
| Nominee documentation | |||
| Annual scheduled review | |||
| Ongoing lawyer access between appointments | |||
| Fee | RM 230 | RM 640 | RM 1,650 |
Best for:
Those wanting a first, clear look at their pension entitlements before taking any further steps.
Best for:
Anyone whose pension claim has been rejected, reduced, or disputed and who needs qualified legal representation.
Best for:
Those who want their pension affairs properly documented, nominees named, and arrangements kept up to date over the coming years.
Across All Services
Standards That Apply to Every Matter
Client Privilege
Full solicitor-client confidentiality on all communications and documents
Written Fee Agreement
All fees agreed and confirmed in writing before work begins
One Assigned Lawyer
The same qualified lawyer works your matter from start to finish
Regular Updates
You are informed at each meaningful step — no long silences
Not Sure Which Service Fits?
Describe your situation to us and we will indicate which service is most appropriate. There is no charge for this initial guidance.
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