About Teguh Bicara
Steady Counsel for Pension Matters
Teguh Bicara was founded to provide unhurried, qualified legal support for those approaching or already in retirement. We believe every client deserves a clear picture of what their pension entails.
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Founded on the Principle of Careful, Unhurried Work
Teguh Bicara was established in Kuala Lumpur by a small group of lawyers who noticed a particular gap in Malaysian legal services: pension matters were often handled as routine paperwork, with little time spent explaining the details to the people they affected most.
Our founders decided to build a firm organised around the opposite approach — one where appointments are not rushed, where documents are read aloud and explained if needed, and where clients set the pace of each matter. The name Teguh Bicara reflects this philosophy: steady, dependable counsel.
Today, our team of qualified Malaysian lawyers works exclusively with retirement and pension-related legal matters, giving us focused knowledge of the EPF Act 1991, the Pension Act 1980, and the relevant employment legislation that shapes what each client is entitled to.
14+
Years of Practice
840+
Pension Matters Handled
3
Qualified Lawyers on Staff
KL
Central Office Location
What Guides Us
Our Mission and Values
Mission
To provide clear, qualified legal assistance for pension matters so that every person in Malaysia can understand and protect what they have earned over their working life.
Client-Centred Approach
We do not measure our work by the number of cases closed. We measure it by whether each client understands their position and feels confident in the outcome — however long that takes.
Ethical Practice
We hold ourselves to the standards of the Bar Council Malaysia and the Legal Profession Act 1976. Honest advice — even when it is not the answer a client hoped to hear — is always our policy.
The Team
Lawyers You Will Actually Speak With
At Teguh Bicara, the lawyer handling your matter is the lawyer you meet. No hand-offs to junior staff mid-case.
Ahmad Hafiz bin Rashid
Principal Lawyer
Called to the Malaysian Bar in 2010, Ahmad Hafiz specialises in EPF disputes and public pension claims. He takes a measured, methodical approach and is known for explaining complex provisions in plain terms.
Nurul Liyana binti Ismail
Senior Associate
Nurul Liyana handles nominee documentation, pension trust arrangements, and multi-party family matters. She is particularly experienced in cases involving partial pension withdrawal disputes.
Rajan Kumar s/o Subramaniam
Legal Associate
Rajan focuses on retirement records review and employment history analysis. His background in employment law gives him a practical understanding of how pension contributions are calculated and tracked over a career.
Our Standards
Quality, Privacy, and Professional Conduct
Every matter we handle is subject to strict professional and ethical standards.
Bar Council Registration
All practising lawyers hold current annual practising certificates issued by the Bar Council Malaysia under the Legal Profession Act 1976.
Client Confidentiality
Solicitor-client privilege applies to all communications. Documents shared with us are stored securely and are never disclosed without your written consent.
Data Protection Compliance
We handle all personal data in accordance with the Personal Data Protection Act 2010 (PDPA). Clients can request access to or deletion of their records at any time.
Case Review Protocol
Each matter is reviewed internally before any correspondence is sent on behalf of a client. We do not proceed without confirming accuracy and the client's understanding.
Continuous Legal Education
Our lawyers maintain their CPD hours and attend updates on pension legislation changes, EPF amendment acts, and tribunal procedure to keep advice current.
Transparent Fee Practice
We comply with the Legal Profession (Practice and Etiquette) Rules on fee transparency. All charges are agreed in writing before work begins.
Legal Expertise in Pension Matters Across Malaysia
Teguh Bicara maintains a focused legal practice in Kuala Lumpur, addressing matters under the Employees Provident Fund Act 1991, the Pension Act 1980, and associated employment legislation. Our lawyers work with civil servants, private sector employees, and retirees whose pension records contain discrepancies, whose nominated beneficiaries require formalising, or whose claims have been contested by a former employer or the relevant body.
The Malaysian pension framework involves several distinct authorities — EPF, the Public Services Department, and in some cases LTAT or PERKESO — each with its own procedures and appeal pathways. Understanding which route applies to a client's situation is often the first practical step, and one that saves time and effort later.
Our office on Jalan Sultan Ismail is accessible via the KLCC LRT station and by bus from major points in the city. We hold appointments on weekdays and Saturday mornings. For clients outside the Klang Valley, initial consultations can be conducted by phone or video call.
Have a Question About Your Pension?
Reach out and let us know a little about your situation. There is no obligation to proceed after an initial enquiry.
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